Professional restoration companies like PuroClean Home
Rescue are trained to see beyond the misconceptions
and misinformation that often complicate a claim. Secondary
damage is damage due to a failure on someone's part
to either act quickly or take the right processing actions
and to either mitigate or restore damage caused by soot,
smoke, water, sewage, and mold.
A professional restoration technician will prioritize
mitigation over restoration making sure that the damage
cost is not escalated. Mitigation will stop further
damage and reduce the loss. Restoration repairs or attempts
to put the damaged items back to a pre-loss condition
are usually less critical but important and must be
Mitigation needs to be accomplished within twenty-four
hours of the loss for ultimate results. Every delay
will further complicate or devalue the mitigation effort.
Cleaning is a mitigation process that yields excellent
results at a very cost-effective price. Cleaning an
item is a less expensive alternative compared to replacing
it. When smoke is not cleaned from delicate fabrics
and surfaces and secondary damage occurs, replacement
can and has been the only option. Hundreds of dollars
of cleaning can become thousands of dollars of replacement
due to delayed action.
Today a restoration professional will be able to effectively
clean and remove contaminates as a result of a loss.
The old concept about carpets getting dirty faster was
due to ineffective shampooing techniques that left soap
residue in the carpet that, in fact, did rapidly attract
soil. A professional restoration company will provide
a cleaning process that will flush and rinse the carpet
to prevent this from occurring.
The greatest failure in any water damage drying scenario
would be in removing the drying equipment before everything
is dry to the "dry standard." The dry standard
describes the moisture content of the affected material
in normal or ambient conditions.