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Testimonials

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Excellent Service Endorsement

PuroClean Certified Restorations Arlington's authority on water damage, fire damage, and the problems caused by mold, soot, and smoke. We have an ever growing reputation for great customer care, with professionalism and respect for all parties involved in every claim.

Our job is not accomplished until the customer is satisfied and completes our Excellent Service Endorsement. This is the customer's opportunity to evaluate how we have taken care of them throughout the restoration process and validates that we've accomplished our mission.

If you have any feedback please use the contact page above and send us your thoughts...


What just a few of our clients are saying about us...

George, Sterling VA: "PuroClean was fantastic. They were responsive and helpful from start to finish."

Anna, Fairfax VA: "Adam and Brian were prompt, courteous and professional. Very understanding of our needs and concerns. Thank you!"

Michael S., Arlington VA: "PuroClean was referred by my State Farm insurance and will definitely refer them to others. The staff were courteous and professional. Thank you."

J.M., Fairfax VA: "PuroClean was recommend by my Nationwide insurance agent. The company's response was quick, the assessment of the damage was thorough and the estimate was fair. The technicians were polite and knowledgeable. I was glad I called."

Terri, Washington DC: "PuroClean did a wonderful job helping me clean-up and dry my flooded basement. They were helpful from start to finish. Thank you."

Alice and Jim, Arlington Va: "We received excellent service from Brian and Marianna. Very Professional. Answered all my questions. Even came out early on Thanksgiving morning to retrieve equipment so our Thanksgiving dinner went off without a hitch."

Wilford M. of Washington DC: "Excellent communication of what was happening and what to expect. They kept us informed every step along."

Syed R. of Fairfax: "I love PuroClean! I have been using them, in 2 different homes no less, for years. Their technicians are always courteous and they always call to let me know they are on their way. They have cleaned both furniture and carpets for me and they always do a spectacular job. Next time I am going to have my ceramic floors cleaned too. I highly recommend this company. Their service and staff are exceptional and pricing is very reasonable."

Patricia R. of Arlington VA: "I called a lot of different company's and no one would come out in the same day with out trying to charge me extra. Let me tell you I called PuroClean Certified Restoration and Brian helped me with all my needs and was the one to come to my house and do the job since he understood how fast I needed service. Thank you Brian!!"

Cindy T. of Arlington: "Hi Brian, So good to work with you always! Thank you for scheduling so quickly and they arrived early, yeah! They were very polite and courteous, very helpful. Thanks for the great service! We will request him in the future. Your guys did a great job, very knowledgeable! Thank you. We appreciate the extra effort to get our cleaned after the water damage was fixed. Both technicians were friendly and very professional. We thanked our State Farm agent for referring your guys! Wow, my carpets look great and the technician was very nice."

Donna B. of Fairfax: "Honesty, integrity, compassion, and the best equipment I have ever seen. PuroClean Certified Restoration offers you a real solution to mold removal! You have already invested in your home, now invest in a real remediation company that knows its stuff. Brian was wonderful and a pleasure to work with. His extensive knowledge in mold related problems helped isolate a situation in my home. With his state of the art equipment, using thermal imaging cameras, and scopes to look behind walls, we were able to identify areas of moisture. This precision technology protected my home from unwanted damage looking for issues behind walls. His prices are reasonable, but his professionalism was extraordinary. Place your trust in PuroClean Certified Restoration, start and stay here and get your home safe for yourself and your family."

Kathryn T. of Fairfax: "I used PuroClean Certified Restoration for a recent flooding problem. Their response to my problem was immediate; they were courteous, professional and respectful about me and my property. They completed the job in the time they said it would take and even helped me work it out with my insurance company. I would definitely use them if I encounter a similar problem in the future"

Bob K. of Arlington VA: "Brian and his technicians were at my house in less than one hour after we called. He had his men come right away to clean up from a flood we had in our basement. They worked everything out with the insurance company. The staff was professional and left the place clean. Thanks PuroClean."

 

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